Last updated: January 2026

If you are a resident of Japan, you have certain rights regarding your personal information under the Act on the Protection of Personal Information (APPI). This page explains those rights and how you can exercise them.

For full details on how we collect, use, and store personal information, please review our Privacy Policy and Terms of Service.

 


1. Correction of Personal Information

If any information associated with your account is inaccurate or requires updating, you may:

  • Edit your account information directly through your account page, or

  • Contact us at support@generayxion.com

 


2. Access to Personal Information

You may request disclosure of the personal data we maintain about you, including account details and order information.

To request a copy of your information:

Request Personal Data Report

 


3. Data Portability (Copy of Stored Data)

You may request to download the personal information we store in a portable format.

Available downloads may include:

  • Personal information

  • Orders

Download My Data

 


4. Request to Cease Use or Third-Party Provision

Under APPI, you may request that we:

  • Stop using your personal data, or

  • Stop providing your data to third parties, when applicable.

To request this:

Request to Restrict Use / Third-Party Sharing


(Note: APPI does not use the CCPA term “Do Not Sell.” This corrected line aligns with APPI.)

 


5. Request for Deletion

You may request that we delete your personal data.

Please note:

  • Deletion will permanently remove your customer account

  • We may retain certain information as required by law (e.g., tax or fraud-prevention obligations)

To delete your data:

Request Data Deletion

 


6. Verification

For your security, we may need to verify your identity before processing your request.

 


7. Questions or Requests

If you have questions regarding APPI rights, email us at:

📧 support@generayxion.com

📍 Generayxion, 3660 E Colorado Blvd #1094, Pasadena, CA 91107, USA