Privacy Policy

PRIVACY POLICY (Updated)

Last updated: January 2026

This Privacy Policy explains how Generayxion (“we,” “us,” or “the Site”) collects, uses, and shares your personal information when you visit or make a purchase on generayxion.com.

1. Contact Information

If you have questions, want to access or delete your data, or need to file a privacy-related request:

Email: support@generayxion.com

Mail: Generayxion, 3660 East Colorado Blvd #1094, Pasadena, CA 91107, USA

 

2. Personal Information We Collect

A. Device & Browsing Information

Collected automatically through cookies, pixels, tags, log files, and similar technologies.

Includes: IP address, browser type, time zone, pages viewed, clicks, referring sites, and how you interact with the Site.

Purpose: Site performance, analytics, fraud prevention, and personalized marketing.

Shared with: Shopify, Google, Meta, TikTok, and other analytics/advertising partners.

 

B. Order & Account Information

Collected when you purchase or create an account.

Includes: name, billing/shipping address, email, phone number, payment details (tokenized), order history.

Purpose: Fulfilling orders, processing payments, shipping, returns, fraud prevention, and customer service.

Shared with:

  • Shopify (store platform)

  • Payment processors (Shopify Payments, PayPal, Apple Pay, etc.)

  • Fulfillment and shipping partners

  • Customer support tools

 

C. Marketing & Subscription Information

Collected when you sign up for email/SMS, enter a pop-up form, or browse with cookies enabled.

Includes: email, phone number, marketing preferences, engagement behavior, abandoned cart events.

Purpose: Sending updates, offers, early access, subscriber-only discounts, and personalized recommendations.

Shared with: Email/SMS service providers (e.g., Klaviyo), advertising platforms (Meta, Google, TikTok).

 

D. Customer Support Information

Any information you provide while contacting us (order details, photos, product questions, etc.).

 

3. How We Use Your Information

  • Fulfilling orders and providing customer support

  • Processing payments and preventing fraud

  • Sending marketing communications (if you opted in)

  • Showing personalized ads on other platforms

  • Improving website performance and product offerings

 

4. Sharing of Personal Information

We share information with trusted service providers who help us run the Site, including:

  • Shopify (store platform)

  • Payment processors

  • Shipping/fulfillment partners

  • Email/SMS platforms (e.g., Klaviyo)

  • Analytics & advertising partners (Google, Meta, TikTok)

We may also share information if required by law (subpoena, court order, fraud investigation, etc.).

Under California law, certain sharing with advertising partners may be considered “sharing” for cross-context behavioral advertising. You may opt out (see Section 6).

 

5. Targeted Advertising & Analytics

We use pixels and cookies from platforms such as:

  • Meta (Facebook/Instagram)

  • Google Analytics

  • TikTok

  • Shopify Audiences

These tools help us show ads that may be more relevant to your interests.

You can opt out of targeted advertising at:

  • Facebook/Instagram: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • TikTok: https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/personalization-and-data

Or via the Digital Advertising Alliance: https://optout.aboutads.info/

 

6. Your Rights (GDPR & CCPA)

If you are in the EEA:

You may request access, correction, deletion, or portability of your personal data. Contact us via email.

If you are a California resident:

You have the right to:

  • Know what data we collect

  • Request deletion

  • Correct inaccurate information

  • Opt out of “sharing” for advertising

  • Appoint an authorized agent

Submit any of these requests through the contact information above.

 

7. Retention

We keep order and account information as long as needed for business, legal, or tax purposes.

Marketing data is retained until you unsubscribe or request deletion.

 

8. Cookies & Do Not Track

We use cookies for functionality, analytics, and advertising.

You may block cookies through your browser, but some features may not work.

Because the industry lacks a consistent Do Not Track standard, we do not modify data use when receiving DNT signals.

 

9. Updates

We may update this policy to reflect legal, operational, or technical changes.

The updated version will always be posted here with a new “Last Updated” date.